Returns Policy
You may return most new items within 30 days of delivery.
- If the return is due to our error (e.g., you received an incorrect or defective item), we will provide a full refund and cover the return shipping costs.
- For all other returns (e.g., if you change your mind or the item is not what you expected), the customer will be responsible for our shipping and handling fees.
Refunds are typically processed within four weeks of giving your package to the return shipper. This timeframe includes:
- Transit time for us to receive your return (5–10 business days).
- Processing your return once received (3–5 business days).
- Your bank’s processing time for the refund request (5–10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you wish to return. We will provide detailed instructions for returning your item.
Shipping
We can ship to most addresses worldwide. However, some restrictions may apply to certain products or international destinations.
When placing an order, we will estimate the shipping and delivery dates based on the availability of your items and the shipping options you select. Shipping costs are weight-based and rounded up to the next full pound in line with the policies of our shipping providers.
For further details, please refer to the shipping information provided during checkout.